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Creativemall.net's CRM Module can also be used for post-sales Customer handling. The Service Attendants of the firm can use this module as a tool which supports contacts and generates tasks connected with maintaining and improving the level of customers' satisfaction. Such actions can be defined as recurring activities and connected with reminders about when the tasks are to be performed. In the Creativemall.net's CRM Module, it is possible to generate analyses based on definable failure codes, which can determine why actions directed at the particular customer failed. This new System lets you join campaigns in chains – for instance if a campaign finishes for one Customer, the Customer can automatically be moved to another campaign & may try to achieve estimated target in full fledge new campaign

Because of the creativemall.net’s complete integration program, the CRM modules of the System can help the User to access all information linked to the Customer cooperation history. From this level, you can verify the current payment status for the Contractor, transactions, reservations, orders or production commissions generated for the Customer. Creativemall.net's CRM campaigns can be used successfully as Customer handling paths, which take into account different contexts i.e. service maintenance and debt collection campaigns, project management, visit management, etc. because of their flexibility and versatility Creativemall.net's CRM Module provide the option of attaching cost documents and income documents to the campaign or its steps, it is possible to track continuously the effectiveness of the whole campaign and its steps.